Compelling content for higher education, technology & publishing. Storytelling with heart, making technical content accessible. Features, profiles, case studies.
A Hat Trick for Bentley
If there’s a Bruins game on, the Giannettos are likely gathered in their living room, glued to the television screen. Three of the five family members now have something else in common.
Michael ’85 studied accounting and, at graduation, took a corporate finance job at Data General, a pioneer in the microcomputer space. That’s where he met Terry (Mahoney), MBA ’92. She took advantage of the company’s tuition assistance program and came to Bentley for a graduate degree. This fall, their younges...
Marketing roundup: A look at COVID-19 adaptations across industry
Abstract
In the COVID-19 era, things are changing fast. When it comes to how this situation affects how we market educational programs to adult learners, we're often learning as we go.
During the past few months, I've seen many higher education web and marketing professionals come together to share resources with one another. For example, Oho Interactive, a Boston-based digital marketing agency, held town hall–style meetings, which brought together experts from campuses of all kinds to discus...
Promote an unexpected online experience through richer content
Abstract
Remote learning has been thrust into the spotlight as colleges and universities moved their traditionally face-to-face campus programs to online platforms in response to the COVID-19 pandemic.
Every aspect of running an institution of higher education has been impacted by the virus, and marketing and communications professionals have been charged with communicating hard decisions to the campus community and the general public. After handling crisis communications and ensuring the cam...
Spring cleaning: Review and (re)organize your marketing materials and space
Abstract
When I worked in tech school admissions in the early 2000s, my director would set aside a day at least once a year for office organizing. We'd dress down, order pizza, and get to work. As part of this, we also usually rearranged our “cubbies” (a term of endearment for our small, square, sans-door offices). Moving my desk, small bookcase, and two visitor chairs — coupled with a thorough cleaning of drawers and surfaces — gave me a sense of accomplishment. As an admissions team, togeth...
Event marketing tips: Showing up, following up
Abstract
Meeting prospects face-to-face is a fantastic way to create a connection between school and student. Likewise, holding events for current adult learners boosts engagement and morale. Recruiting events and on-campus functions take work, though.
Social media tips: Are you listening?
Abstract
What are people saying about your school? What questions about careers and education are people posing to the internet at large that you have answers to? You don't know unless you're listening.
SERPs: A look at Google's search engine results page
Abstract
Other search engines exist, but Google dominates. How this tech giant displays results on the screen has evolved over the decades, and it continues to change its secret algorithm. As content marketers, we have to do our best to keep up on these trends and, therefore, keep our content up to par.
Professional development: Marketing and higher ed podcasts you should listen to
Residency, workshop, or conference: Which is right for you?
Committing your time and resources to attend a writing conference or workshop is a big step in your writing career. The options available for writers keep proliferating – which is awesome. But even if you narrow it down to a certain genre or region, choosing where to go is a difficult process.
So we talked to the real experts – working writers who’ve had fellowships, been residents, netted invitations to conferences, or helped organize workshops – for their insights. Many writers didn’t want ...
Reading, writing, & romance: Literary power couples
Author and chef Julia Child once said, “The secret of a happy marriage is finding the right person. You know they’re right if you love to be with them all of the time.” She and her husband, Paul, became culinary collaborators – she as cook and recipe writer, he as photographer, illustrator, taster, and kitchen designer.
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What is it that enables some couples to wor...
Selecting the Best CRM for Higher Education
Customer relationship management (CRM) software has revolutionized how we do business. A report from HubSpot found that CRMs can:
Increase revenue by 29%
Enhance sales team productivity by 34%
Boost conversation rates by 300%
While these CRM statistics lean toward commercial enterprises, you can see how higher education, a traditionally siloed industry, has taken a cue from the retail and B2B sectors to streamline processes. Beyond revenue-generating benefits, CRMs are equally powerful tools ...
News vs. Stories: What’s the Difference?
News articles and stories are often used synonymously, but the differences between the two are night and day.
Colleges and universities have so much to share, from groundbreaking research to breaking ground on a much-awaited student center. But how, where, and why we share these nuggets with our audiences can vary. “News” and “stories” may sound interchangeable to some, but when it comes to web content, there are some key differences.
A simple way to think about it is this:
Stories are about ...
What Digital Marketers Need to Know About Apple’s IDFA Privacy Changes
Building personalized audiences is at the core of today’s digital advertising campaigns for student recruitment. Marketers often rely on third party information to help define, segment, and target users. This also means that as platforms change, marketers must evolve along with them — and that’s the case with Apple’s forthcoming privacy updates. In this post we’ll discuss:
Impact on major platforms: Facebook, Instagram and Google
Distinction between first-party and third-party information
The...